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SUMMARY:Techniques d’accueil physique et téléphonique
DESCRIPTION:Durée : 1 jour – Posture\, écoute\, traitement des demandes.
URL:https://fceformation.com/event/techniques-daccueil-physique-et-telephonique/
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SUMMARY:Communication écrite professionnelle
DESCRIPTION:Durée : 1 jour – Emails\, notes\, comptes rendus.
URL:https://fceformation.com/event/communication-ecrite-professionnelle/
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DTSTART;TZID=Africa/Tunis:20261117T080000
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SUMMARY:Gestion du stress et affirmation de soi
DESCRIPTION:Durée : 1 jour – Outils de relaxation\, assertivité.
URL:https://fceformation.com/event/gestion-du-stress-et-affirmation-de-soi/
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DTSTART;TZID=Africa/Tunis:20261124T080000
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SUMMARY:Image et représentation de l’entreprise
DESCRIPTION:Durée : 1 jour – Savoir-être\, présentation\, discours.
URL:https://fceformation.com/event/image-et-representation-de-lentreprise/
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